Find answers to our most commonly asked questions.
Absolutely. Every visit can be tailored to your needs - let us know if you'd like extra attention paid to a particular area, or add on extras like an inside oven or refrigerator cleaning, and we'll build it into your appointment.
We do, any time you'd like it. Our eco-friendly option skips bleach entirely, and we're always mindful of households with children, pets, or allergy sensitivities.
A Deep Clean covers everything in our Standard Maintenance service and then goes further - baseboards, trim, a full scrub-down of kitchens and bathrooms, and the easy-to-miss spots most cleanings skip. It's the right choice for a first visit with us or a seasonal refresh.
This is our go-to upkeep service: dusting, wiping down counters, cleaning bathrooms, vacuuming and mopping, emptying trash, cleaning mirrors, and an overall tidy-up. Think of it as the polish that keeps your home feeling fresh between Deep Cleans.
If anything falls short of your expectations, reach out within 24 hours of your appointment and we'll come back to make it right - at no extra charge.
Not at all. Most clients hand off a lockbox or garage code so we can get the work done while they're out. Prefer to be home? That's just as easy - our crews are punctual, courteous, and comfortable to have around.
Every cleaner on our team passes a background check before joining, and we carry full insurance coverage. Payments run through a secure system, and anything you share with us (access codes, keys, or personal details) is kept strictly confidential.
We do, and we partner closely with local real estate and property management professionals - offering complimentary listing cleans along with move-in and move-out turnover service.
Yes. Beyond individual units, we help property managers and HOAs keep shared spaces looking their best, including lobbies, hallways, and leasing offices.
We do, throughout the Columbus area. After a renovation or new build, we clear away dust, debris, and residue, using commercial-grade air scrubbers from the start of the job to keep fine particles under control. This service is available for both homes and commercial properties.
Yes. Our move-out package covers deep kitchen and bathroom cleaning, the insides of cabinets and appliances, and everything else needed to leave the home ready for its next occupant.
We do. They make a thoughtful gift for birthdays, housewarmings, Mother's Day, or any occasion worth celebrating.
Yes, every visit. We arrive fully equipped, including eco-friendly products and professional-grade vacuums whenever you'd like them.
We're open Monday through Saturday, with appointments starting as early as 8:00 a.m. Deep Cleans are typically scheduled first thing in the morning, and evening slots are available on request.
A modest travel fee applies if your home falls just outside our standard service radius.
Sometimes, depending on our schedule, give us a call to check availability. Same-day and next-day bookings carry an additional fee.
We cover all of Columbus and the surrounding suburbs, including Bexley, Grandview Heights, Upper Arlington, Dublin, and New Albany.
Call us directly to arrange your appointment over the phone.
We ask for at least 48 hours' notice. Canceling with less notice than that brings a 50% service fee, and same-day cancellations or no-shows are billed at the full service rate.
48 hours is the minimum, though we'll always try to work around your timeline. For the best shot at your preferred date and time, booking about a week out is ideal.
Anywhere from one to three, depending on your home's size and what the job calls for, so the work meets our standard every time.
Cost depends on your home's size, the type of service you choose, and how often you book, and recurring clients enjoy discounted rates.